Last Updated: May 2026
At QuotaWash, we strive to provide high-quality digital services, booking systems, onboarding, and support for auto detailing businesses.
Because QuotaWash provides digital products, customized setup services, and subscription-based access, this Refund Policy explains when refunds may or may not be available.
By purchasing QuotaWash services, you agree to this Refund Policy.
1. Setup Fees
One-time setup, onboarding, customization, and implementation fees are generally non-refundable once work has started.
These fees cover:
- System setup
- Configuration
- Design customization
- Technical implementation
- Account onboarding
- Service preparation
Because time and labor begin shortly after purchase, setup work cannot usually be reversed.
2. Subscription Payments
Monthly or recurring subscription payments are generally non-refundable once billed.
When you cancel:
- Future recurring charges stop
- Your subscription remains active through the current billing cycle
- No prorated refunds are guaranteed for unused time
You may cancel at any time before your next billing date to avoid future charges.
3. Trial Periods
If a free trial is offered:
- Customers may cancel before the trial ends to avoid charges
- Failure to cancel before the billing date may result in automatic subscription charges
QuotaWash is not responsible for missed cancellation deadlines.
4. Custom Work & Digital Services
Custom work may include:
- Personalized website setup
- Branding integration
- Dashboard customization
- Automation setup
- Domain configuration
- Client-specific modifications
Due to the digital and customized nature of these services, completed work is generally non-refundable.
5. Refund Requests
Refund requests may be reviewed on a case-by-case basis.
We may consider refunds in situations involving:
- Duplicate charges
- Billing errors
- Major technical failures caused directly by QuotaWash
- Exceptional circumstances determined at our discretion
Submitting a refund request does not guarantee approval.
6. Chargebacks
Before initiating a chargeback with your bank or card provider, please contact QuotaWash support first.
Fraudulent or abusive chargebacks may result in:
- Immediate account suspension
- Permanent account termination
- Loss of access to services and hosted systems
7. Failed or Declined Payments
If a payment fails or is declined:
- Access to services may be limited or suspended
- Recurring subscriptions may be paused or canceled
- Outstanding balances may remain due
8. Cancellation Instructions
To cancel your subscription, contact us or use your billing/customer portal if available.
Cancellations must be completed before the next billing date to avoid additional charges.
9. Contact Information
For billing or refund questions, contact:
QuotaWash
Website: quotawash.com
Email: support@quotawash.com
